Lubbock Fine tells staff “work when you like, where you like”

August 2021

Leading City accountancy and business advisory firm and the London member firm of Russell Bedford International, Lubbock Fine, has announced its employees can decide when and where they work, as it joins the small group of elite professional services firms adopting ultra-flexible working.

The mid-tier firm, which has 13 partners and employs over 140 staff, has designed its new Smart Working approach to improve both work-life balance and client experience.

Staff will now be encouraged to adopt their “personal best hours”, and while remaining reasonably contactable, are free to build their own work schedule to fit their personal lives, family commitments and wellbeing activities, alongside the needs of their colleagues and clients.

Employees will also have the option to work from home, in the office, or even abroad, depending on the specific requirements of their role. Teams will select their own hybrid working location that is best suited to the type of activity or client work they are undertaking.

Supporting trainees and junior team members remains a top priority, with training and professional development activities continuing to take place primarily in person.

Lubbock Fine’s office, based next to St Paul’s Cathedral, will become a more flexible workspace for team collaboration, client meetings, training and “drop in” solo working.

The move is part of a multi-year business transformation project, which had already seen the firm introduce agile technology and working methods in 2019. After going fully remote during the pandemic, the firm’s leadership decided to pursue an ultra-flexible model having witnessed strong outcomes in productivity, employee work-life balance and client satisfaction scores.

Robert Morley, Chief Operating Officer at Lubbock Fine, said:

“Our aim was to create one of the most flexible and competitive policies in the City, while continuing to ensure an outstanding client experience.

“Lubbock Fine’s Smart Working approach is built on trust and reflects the diversity of employee needs and preferences.

“Throughout our internal consultation process, one consistent message was clear – our teams work best when given freedom to decide.”

The firm is transitioning gradually to its new Smart Working model throughout the summer of 2021, in line with current Government guidance.

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